Selling is Serving

Smiling Salesman

There is a popular misconception that selling is a dark art. If this is how you think, selling your own products and services can be a daunting prospect.

Try this method of reframing selling to be exciting and something you enjoy?

Five-Steps to Deal With Challenging Customer Situations

Angry Face

Customer service sometimes means dealing with angry, frustrated, or rude customers. How you deal with them could make or break your business.

Follow my five-step process for dealing with difficult customers.