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Tag: customer satisfaction

Customer Service – How Do You Measure Up?

3rd April 202326th March 2023
customer service

Are you providing the best customer service possible?

Read on to learn more about measuring your customer service and get some ideas to set yourself apart from the competition.

Customers, Professionalismcomplaints, customer satisfaction, customer service, feedback, touchpointsLeave a comment

Overcome the Challenges of Customer Onboarding

15th March 20238th March 2023
customer onboarding steps

The customer onboarding process can be a tricky challenge for businesses to navigate.

Let’s explore the challenges of customer onboarding to ensure your new clients are set up for success.

Productsclient retention, customer experience, customer satisfaction, onboarding, product developmentLeave a comment

Targeted Word-of-Mouth Marketing: The Secret to Brand Awareness

20th January 202320th January 2023
word-of-mouth marketing secrets

Word-of-mouth is one of the most powerful marketing methods. Nothing beats having a friend or family member tell you about a product or service they love!

But what if you could take that natural way of spreading the word and use it to target specific customers?

Marketingcustomer satisfaction, marketing, social proof, word of mouthLeave a comment

Achieve Success with the Surprising Benefits of Onboarding

18th January 202320th January 2023
welcome aboard

Customer onboarding is a critical part of any business’s success. After all, it’s how you get new customers and ensure that they stay with you for the long haul.

With the right strategies in place, you can make sure your customer onboarding process is as successful as possible.

Customerscustomer experience, customer satisfactionLeave a comment

Customer Onboarding: Top 5 Reasons You Need It

25th November 202225th November 2022
Customer Onboarding

Make sure your customers are happy from the start with a great onboarding experience.

By reducing churn and increasing satisfaction, you’ll create loyalty and make a great first impression.

Customerschurn rate, customer loyalty, customer satisfaction, onboardingLeave a comment

Amaze Your Customers by Predicting the Future

20th July 202229th June 2022
clairvoyant crystal ball

Knowledge of the future will let you improve your customer service in ways which will blow your customers away.

Here are some ways to do it.

Customers, Professionalismcustomer experience, customer satisfaction, customer serviceLeave a comment

Expert Secrets for Great Customer Service

29th June 202227th June 2022
customer satisfaction

You’ll never be 100% sure you’re delivering great customer service until you go to the source.

The best way to test your customer service is to ask the experts – your customers.

Customerscustomer experience, customer journey, customer reviews, customer satisfaction, customer serviceLeave a comment

The Rise of the Entitled Customer…

24th June 202224th June 2022
Entitled Customer

In recent years, businesses have seen the rise of a new breed of difficult customer.

Here are a few skills so you can treat your Entitled Customer right every time.

Customersactive listening, customer satisfaction, empathyLeave a comment

How to Deliver Outstanding Customer Service

23rd April 202123rd April 2021
Customer Support Agents

Paying attention to your customers and having a robust service infrastructure to support them will help you keep your clients and encourage them to buy more from you.

Tips, Tricks & Toolscustomer focus, customer satisfaction, customer serviceLeave a comment

Good Support Leads to Great Success

8th April 20219th April 2021
Telephone Support

No matter how careful you are to serve your clients well, there is always the chance something will go wrong.

Client support is a key strategy for long term success.

Professionalism, Tips, Tricks & Toolscustomer satisfaction, customer service, customer support, SupportLeave a comment

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