empathy | Link Management Group

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The Rise of the Entitled Customer…

In recent years, businesses have seen the rise of a new breed of difficult customer.

Here are a few skills so you can treat your Entitled Customer right every time.

The life of a solopreneur can be full of ups and downs, so you need to be resilient if you are to succeed.

Here’s how to adopt the top 5 attributes of resilient people.

Delivering great Customer Service is not just about answering questions.

Its about keeping those hard-won customers happy with their decision to do business with you and your company.